Privacy Policy

Effective Date: June 15, 2026 · Last Updated: June 15, 2026

This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Jim AI mobile application and related services (collectively, the “Service”).

By using the Service, you agree to the practices described in this Privacy Policy. Our Terms and Conditions are available at https://getjimapp.com.

1. Information We Collect

A. Information You Provide Directly

  • Account information: email address, authentication identifiers, and account credentials (passwords are handled securely by our authentication provider).

  • Profile information: name, username, age, avatar photo, training preferences, goals, experience level, sleep habits, equipment access, injury details, workout notes, and similar profile fields.

  • Workout data: exercises, sets, reps, weights, routines, session history, streaks, and related fitness logs.

  • Communications: support requests and feedback you send us.

  • Subscription status: whether you have an active Jim AI Pro subscription (payment details are processed by Apple, not stored by us).

B. Information Collected Automatically

  • Device and app data: device type, operating system version, app version, language, and general usage events needed to operate and improve the Service.

  • Log and diagnostic data: crash reports, performance data, and error logs.

  • Identifiers: user ID and app instance identifiers used for account linking and service functionality.

C. Information from Apple Health (Optional)

If you enable Apple Health integration, we may access (with your permission): step count, active energy burned, heart rate, body mass, sleep analysis, and workout data.

We may write workout and active energy data back to Apple Health when you complete workouts, if you grant permission. You can revoke Apple Health permissions at any time in the Apple Health app or iOS Settings.

D. Information from Third Parties

  • Apple (Sign in with Apple): authentication tokens and account identifiers.

  • RevenueCat / Apple App Store: subscription and entitlement status.

  • AI service providers: workout-related inputs needed to generate recommendations.

We do not receive your full payment card details from Apple.

2. How We Use Information

We use information to create and manage your account; provide core app features (logging, routines, progress tracking); generate and personalize AI workout recommendations; sync your data across devices via cloud storage; process subscriptions and unlock Pro features; send optional notifications such as workout reminders and streak updates; improve reliability, security, and user experience; respond to support requests and enforce our Terms; and comply with legal obligations.

We do not use Apple Health data for advertising or sell Apple Health data.

3. How We Share Information

A. Service Providers (Processors)

Trusted vendors that help us operate the Service, such as Supabase (hosting, authentication, database, file storage), RevenueCat (subscription management), Anthropic or other AI providers (processing inputs to generate recommendations), and Apple (authentication, payments, notifications, HealthKit where enabled). These providers may access information only to perform services for us and are contractually required to protect it.

B. Legal and Safety Reasons

We may disclose information if required by law, legal process, or government request, or to protect rights, safety, and security of users, the public, or us.

C. Business Transfers

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to appropriate safeguards. We do not sell your personal information.

4. AI Processing

When you use AI features, we may send relevant data to AI providers, such as workout history and exercise performance; training goals, experience level, equipment access, and injury details; and program preferences and recommendation feedback.

AI providers process this data to generate outputs for you. We configure these services for operational use and do not authorize them to use your data to train public models unless explicitly disclosed otherwise in product settings or provider terms at the time of processing.

5. Data Retention

We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When you delete your account, we take steps to delete or de-identify personal information, though residual copies may remain in backups for a limited period.

6. Data Security

We use administrative, technical, and organizational measures designed to protect information, including encrypted transport (HTTPS/TLS), access controls, and secure cloud infrastructure. No method of transmission or storage is 100% secure. You use the Service at your own risk.

7. Your Choices and Rights

Depending on your location, you may have rights to access personal information we hold about you, correct inaccurate information, delete your account and associated data, export your data (where available), object to or restrict certain processing, and withdraw consent where processing is consent-based.

You can update profile information in the app, disable notifications in app settings and iOS Settings, disable Apple Health permissions in Apple Health / iOS Settings, delete your account in the app (where available), and contact us at hello@getjimapp.com for privacy requests. We may need to verify your identity before fulfilling requests.

8. Children’s Privacy

The Service is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.

9. International Data Transfers

We may process and store information in countries other than your own, including the United States and countries where our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to know categories and specific pieces of personal information collected, request deletion of personal information, correct inaccurate personal information, and opt out of the “sale” or “sharing” of personal information. We do not sell or share personal information for cross-context behavioral advertising. To exercise rights, email hello@getjimapp.com with “California Privacy Request” in the subject line.

11. EEA/UK Residents (GDPR)

If you are in the EEA or UK, our legal bases for processing may include contract (to provide the Service you request), legitimate interests (to improve, secure, and operate the Service), consent (for optional integrations such as Apple Health and notifications where required), and legal obligation (where required by law). You may lodge a complaint with your local data protection authority.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised “Last Updated” date and provide additional notice where required.

13. Contact Us

Privacy questions or requests:

Leonel Duran Jimenez · Email: hello@getjimapp.com · Address: 384 Amwell Road Unit 103, Hillsborough, NJ 08844, United States.